Who regulates us?
The Financial Conduct Authority (FCA) is the independent watchdog that regulates financial services. Use this information to decide if our services are right for you.
Donald Mackenzie Ltd is authorised and regulated by the Financial Conduct Authority, Firm Ref No FCA 308323
You can check this on the FCA Consumer Credit Register or by contacting the FCA directly on 0300 500 8082
What products do we offer?
Donald Mackenzie Ltd offer products and services from a range of Finance and Leasing Companies, Product Providers with whom we have commercial agreements in place.
We are a commission and fee based organisation which means that we receive commission and fee payments for business introductions and providing our services.
We will receive financial remuneration which may be variable or pre-set dependent on the product and the volume that we place with that organisation.
Which service will we provide for you?
For the provision of finance, Donald Mackenzie Ltd is authorised and regulated by the Financial Conduct Authority, firm reference number FCA308323 and are permitted to advise on and arrange consumer credit contracts.
As an FCA regulated credit broker, we can introduce you to a limited number of lenders and leasing companies (a list is available on request) who may be able to help you finance your vehicle purchase or provide vehicle leasing solutions.
This group of lenders and leasing companies provides us with a range of products which may be suitable for your vehicle purchase or leasing requirements.
We will explain the key features of those products to you and make a recommendation based on affordability which is suitable for your demands and needs at the time it is made.
We are not Independent Financial Advisers and so are unable to provide you with independent financial advice. There are also other sources of finance which you may wish to investigate.
We may receive a commission payment (s) or other benefits from finance providers should you decide to enter into a finance agreement with them via us.
Our Insurance Services:
At present we do not offer any insurance products.
What to do if you have a complaint
If you wish to make a complaint please contact Donald Mackenzie Ltd by telephone or in writing by referring to our complaints procedure.
To register a complaint contact us by either:
Email: [email protected]
Telephone: 01463 235777
or write to us at: Donald Mackenzie Ltd 62 Seafield Road Inverness IV1 1SG